Shipping policy

Shipping Policy

All orders are made to order through our production partner.

Because each item is produced specifically for you, shipping times can vary. Orders will often arrive within approximately 14 business days, though in some cases production and delivery may take longer.

Once your order has been shipped, tracking details will be provided where available.

We appreciate your patience and understanding while your order is being made and delivered.

For any questions about your order, please contact us at commercial@whakapapa.com.